Contact us
We'd love to hear from you — whether you need help using the portal, have a question about your data, or want to share feedback.
Email us
We read every message and aim to reply within two working days. For anything about your own health data, write from the address your account uses so we can be sure it is you.
What we can help with
- Support: trouble signing in, uploading a report, or generating a plan.
- Privacy & your data: questions about how your information is handled, or a request to delete your account and data.
- Feedback: suggestions to make the plans or the portal more useful.
- Partnerships: clinics or health workers wanting to use the tool at scale.
Response time
We aim to reply within two working days. For account-deletion requests, please email from the address associated with your account so we can verify it.
A note on medical questions
We can't provide medical advice. This service offers general wellness guidance only — please consult a qualified physician about your health and any lab results.